Terms and Services

Thank you for visiting Carpetmove Online Store (carpetmove.info). By accessing carpetmove.info or other associated domain names that reroute to carpetmove.info, you agree to the following terms of services.

About These Terms

These terms serve as an agreement between yourself and/or affiliated business entity ("you") and carpetmove.info ("Carpetmove Online Store", "we", or "us"), which you are accepting online, and which govern your use of carpetmove.info and or purchasing any items from our online store.

Since carpetmove.info is an online, interactive store, you agree that we may provide you with important information and terms electronically, either by email or by posting such notices online. You may not use carpetmove.info unless you comply with these terms.

We May Need to Change These Terms

carpetmove.info may need to modify these terms. You agree that we may modify these terms at any time. Therefore, you should review these terms prior to purchasing any item to learn about any changes. Your ongoing use of carpetmove.info after we post changes to this agreement means that you accept the new terms.

Privacy Policy

Our Privacy Policy is located and can be reviewed at carpetmove.info. By using carpetmove.info, you agree to this policy.

Terms for Purchases

  • Shipping and handling costs may apply to some destination. This will be clearly presented to you prior purchasing the item(s) of your choice.
  • All fees or products exported to a foreign destination are exclusive import taxes, levies, customs or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
  • When placing an order, the agreement of purchase is reached when your payment has been received by our bank account.
  • We reserve the right to change prices and availability of any item in our collection at any time.
  • We reserve the right to refuse to sell any item to anyone for any reason at any time. In this case, payment transferred will be refunded.
  • Discounted sold items cannot be returned or refunded.

Return Policy

To initiate your return, we require a receipt or proof of purchase. Our policy lasts fifteen days. If these fifteen days have passed starting from the delivery date, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, the purchased item must be in unaltered condition and should not have been used. You have to package the item the same way as it was when you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return approved, then your refund will be processed, and a credit will automatically be transferred to your credit card or to the original method of payment, within a certain amount of days.

Handling and shipping costs in both directions will be deducted from the your paid amount.

Discounted sold items cannot be returned or refunded.

Transportation Damages

Visible damage to the purchased items shall be reported directly to shipping provider when receiving the package. Hidden damages from transportation have to be reported to shipping provider as soon as they are discovered but no later than seven days.

General Terms

These terms make up the entire agreement between you and us regarding your use of carpetmove.info. We may assign this contract, in whole or in part, at any time, with or without notice to you. You may not assign this contract, or any part of it, to any other person. These terms, the use, and any order or purchase made through the facilities of our online store website shall be governed by the laws of The Netherlands. If for any reason a court finds that any provision or portion of these terms is unenforceable, the remainder of these terms will continue in force and effect.